In most cases, you can quickly update your delivery address in your customer account under the "Order Overview" section. This option is only available until your order reaches our shipping department.
If you don’t see the "Change Delivery Address" button, it’s unfortunately no longer possible to update the address via your account.
Don’t have an account or the button isn’t displayed for your order? Please call us as soon as possible:
DE: +49 (0) 30 22385614
UK: +44 (0) 20 34990238
We’re available Monday to Friday, 9:30 AM to 5:00 PM.
Already received a shipping confirmation?
In this case, it’s no longer possible to change the address. Just email us your new address along with your order number to service@juniqe.com, and our team will find the best solution for you.