If you’ve received only part of your order, don’t worry! We sometimes ship items separately to speed up delivery, especially when you’ve ordered different product categories, and individual items have varying production times.
If your order was shipped in multiple packages, you can find all necessary information in your customer account and shipping confirmation emails. Each shipping confirmation email specifies which items are included in that particular shipment. If you have any concerns, our customer service team is always happy to help.
You can contact us in the way that suits you best:
Contact Form: Submit a request
Email: service@juniqe.com
Phone: Monday to Friday, 9:30 AM – 5:00 PM
DE: +49 (0) 30 22385614
UK: +44 (0) 20 34990238