We’re really sorry if your order arrived damaged! Please email us at service@juniqe.com with the following details:
- Your order number (in the subject line)
- A brief description of the issue
- 2 - 3 photos of the defective item
Our team will review your case and get back to you with a solution as soon as possible.
For urgent matters, please call us directly:
DE: +49 (0) 30 22385614
UK: +44 (0) 20 34990238
(Monday–Friday, 9:30 AM–5:00 PM)
Having your order number handy when you call helps us assist you faster.