Got Questions? No worries, we've got you! Take a look through our FAQs – you can even search by questions or use keywords in our chatbot to find exactly what you need.
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Delivery Times: Because we craft each order just for you, it might take a tad longer. But hey, that means it's extra special and eco-friendly!
Invoices: We're all about saving trees, so we'll send your invoice via PDF attached along with your Order Confirmation email.
Returns: Doesn't quite fit your needs? No problemo! Returns are possible within 100 days and can easily be done in our Returns Centre here. We have some special options for you to choose from in the interest of reducing waste and saving the planet. Returns Center
If you didn't find what you're looking for you can contact our Customer Service Heroes.
Phone: +49 (0) 30 920 331 21