If you placed an order with the advance payment method, you will receive our bank details with your order confirmation. It is important to always include the payment reference in the bank transfer as otherwise your payment cannot be allocated to your order and production delays may occur.
Please also treat separate orders as separate bank transfers and indicate the according payment reference. Your order will go into production as soon as we receive your payment (please note that this can take up to 3 business days). In the case of a return, the refund will be made back to the account you originally specified.