After checking the items you have returned, we will immediately issue a refund of the corresponding value of the goods.
Please note that a return fee of 55DKK will not be refunded. It may take up to 30 days between receipt of your return and the refund. You will be notified immediately by email once this is processed. A refund will be issued back to the account linked to your original method of payment.
Refund when paying by credit card: Please note that the refund may only show up on your next or upcoming credit card statement.
Return for purchase on invoice (Klarna): If you want to return your complete purchase, all you have to do is transfer the shipping costs shown on the invoice and the return fee of 55DKK. If you only want to pay a part of the products you ordered and want to return the rest, please deduct the price of the returned items from the final amount, add the return fee of 55DKK and transfer this amount to Klarna.
To pause your invoice while your return is on its way, you can simply log into Klarna's customer portal and register your return.