We can easily take care of that. We will happily transfer the according sum back to you as soon as possible. For this to happen, simply send a message to the customer service via the contact form and provide us with the following information:
- Bank:
- Account holder:
- IBAN:
- BIC:
- Order number:
We'll get this cleared up with the accounting department immediately. Please note that it may take a few days to locate your transfer. Thank you for your patience.