Orders are usually returned due to an incomplete address or missed delivery attempts.
As soon as we receive your parcel, we’ll investigate the reason for the return. We’ll email you to confirm your shipping details, make any necessary corrections, and resend your order at no extra cost.
Checked your tracking link and noticed a "Return to Sender" status before the parcel reaches us? If you already know the reason—perhaps an address update is needed—you can email us with the correct details right away. This way, as soon as your package arrives at our facility, we’ll have everything ready to send it back out to you as quickly as possible.
If you have any questions, please contact our customer service team!