Online shopping can be tricky and we understand that well. Do you want to exchange an item? Easy! You can return your designs to us within 100 days using our returns centre. As soon as we have received the article and it has been processed, the value of the goods minus the processing fee of 7.50£ will be refunded immediately (only if you don't choose a return alternative). In the meantime, simply order the desired item from our online shop as usual.
This way to our returns centre to generate your return slip.
To log in to our returns centre you need the following information:
- Order number
- Email address
- Zip code as entered in the shipping address
It is very important that the information you enter in these three fields is an exact match with the information that you've entered upon placing your order. So make sure that everything is spelt correctly and that there are no unnecessary spaces before or after the text.