After checking the items you have returned, we will immediately issue a refund of the corresponding value of the goods.
Please note that a return fee of 7.50€ will not be refunded. It may take up to 30 days between receipt of your return and the refund. You will be notified immediately by email once this is processed. A refund will be issued back to the account linked to your original method of payment.
Refund when paying by credit card: Please note that the refund may only show up on your next or upcoming credit card statement.
Return for purchase on invoice (Klarna): If you want to return your complete purchase, all you have to do is transfer the shipping costs shown on the invoice and the return fee of 7.50€. If you only want to pay a part of the products you ordered and want to return the rest, please deduct the price of the returned items from the final amount, add the return fee of 7.50€ and transfer this amount to Klarna.
To pause your invoice while your return is on its way, you can simply log into Klarna's customer portal and register your return.