Not to worry, we have a solution for that - we have developed a system that gives you several options to choose from and allows you to select what makes you happiest without having to write to customer service.
Please read all the alternatives carefully, as it might make more financial sense for you to choose one of the available options.
You can enter our returns centre here
To log in to our returns centre you need the following information:
- Order number
- Email address
- Zip code as entered in the shipping address
It is very important that the information you enter in these three fields is an exact match with the information that you've entered upon placing your order. So make sure that everything is spelt correctly and that there are no unnecessary spaces before or after the text.