Often there is an overlap between return and refund, as processing the return can take up to 30 days.
If you wish to return your entire purchase, all you have to do is transfer the shipping costs shown on the invoice and the return processing fee of 7,50€.
If you only want to pay for part of the products you ordered and return the rest, please deduct the price of the returned items from the final amount and transfer the balance including shipping.
To pause your invoice while your return is on its way, you can simply log into the Klarna customer portal and register your return. Easy! If you have any further questions, please contact our customer service.