Skip to main content
Help Center Help Center home page
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. Help Center
  2. Order, Shipping, Returns

Order, Shipping, Returns

Orders

  • Where is my order?
  • Where is my order confirmation?
  • Shipping costs
  • Change delivery address
  • Merge or combine orders
  • Does my order go straight into production?
See all 12 articles

Shipping

  • I have only received a part of my order
  • Shipping costs
  • How can I track my shipment?
  • Can I choose my delivery time?
  • What are the delivery times?
  • Is express shipping available?
See all 13 articles

Returns

  • How to return
  • I have received a payment reminder or fee even though I returned the item(s)
  • When will I be refunded?
  • How is my refund amount calculated?
  • Why was my order returned to JUNIQE?
  • What are the conditions for a return?
See all 10 articles

Order complaint (for example faulty or missing product)

  • Package arrived late
  • Product arrived damaged
  • Product not as expected
  • Wrong item received
Help Center
Deutsch (Schweiz) Deutsch (Deutschland) English (DK) English (GB) English (IT) English (SE) Español (España) Français (Suisse) Français (France) Nederlands (Nederland)